Mobile Marketing: Make Customers’ Phones Your Sales Tools

mobile marketingMobile marketing is one of the latest methods of advertising for any kind of business. If it is done correctly, you are sure to benefit greatly from all of your efforts. This article was written to help you know the methods that work and what to avoid, in your mobile marketing campaign.

Make movement user-friendly for all makes and models! Many of the new mobile devices can be difficult to navigate. Make your mobile marketing messages easy to navigate. While some customers may be viewing your content from cell phones, tablets, and laptops, others might be using a well dated cell phone with limited capabilities for movement within your marketing messages. Design your marketing to reach a wide range of customers!

The best text message that you send will be non-commercial related. They will be brief and have links to your customers that will be valuable. You don’t want to appear to give them nothing but a sales pitch over and over. Keep your texts to a limit so you are not bombarding your customers.

Do not send your messages anytime. People will not appreciate getting a message from you in the middle of the night. Perhaps you can even divide your customer base by time zones so that you do not send a message at an odd hour. Avoid sending messages during holidays, except if it is relevant to your campaign.

Check out your competition. Taking a look at the competition is always a smart idea, and this includes the realm of mobile marketing. Visit your competitor’s sites on your mobile device and take a look at any apps they offer. You can see what they are doing well, as well as learn from their mistakes.

One way to build your mobile customer database is to offer them exclusive discounts or content that you are not sharing with everyone. You can have them sign up for texts and give them a 10% off coupon. This will encourage more people to sign up, and your mobile marketing efforts will pay off quickly.

The old rules of telephone marketing also apply to mobile marketing. The telephone call from a sales person during dinner time is one of the quickest ways to lose a sale and a customer. Time your marketing messages for mid-morning to early-afternoon. Do not send messages in the middle of the night or at dinner time.

Consider creating a QR code for your mobile marketing campaign to get your viewer hooked on a physical ad or even your product packaging. It’s a great way to get them involved through an action which will mean they’re even more interested in reading what you have to tell them.

Take your time. You do not need to have a mobile marketing plan ready in a few weeks only. You should take the time you need to gather your customer’s phone numbers, and to come up with a few strategies before testing them on a small group of people.

Do what is necessary to avoid random acts of social media. If the thought crosses your mind to execute random acts of social media, step away from your computer and rethink your next move. You are going to want to take the time to carefully plan your next move so you do not blow the profits by making the wrong move.

Remember that text messaging should really be used to retain customers. Customers that already purchase from you are usually more willing to receive direct messaging from you than new ones. Use this to your advantage by offering special deals to current customers. They will feel special from receiving the extra attention.

Test your program before you start it. Customers do not like broken links, or dead images. Have your business, family, or even a few customers test your messages before you start sending them en masse to your market. Get their feedback to perfect whatever might go wrong, and your customers will thank you for it.

Use proper grammar and spelling when working with mobile marketing. It is ok for a 13 year old to use abbreviations in her texts with her friends; it is not ok for a professional business to use expressions like OMG or L8ER. Also try to limit the use of caps unless it is really called for as in a call to action for immediate response.

Take the time to look into what your competitors have done when it comes to mobile marketing. You are going to benefit from taking the time to learn from their experiences so you can better plan what will work well for your business. Be sure to check into it through your mobile phone.

Make sure your customers know their business is appreciated. Give them special offers, discounts based on hallmark goals or even a simple thank you note. They need to know you value their business or they may take it to someone who will go that extra step.

When it comes to sending mobile marketing messages to your customers, be sure that you keep the size of any media files as small as possible. This is critical to ensuring both that the download time for the message is low and also so that your customers are not charged extra data fees.

Use the provided information to make the most of your efforts in your mobile marketing campaign. These tips will help you to save time by going through the trial and error step that many businesses have had to go through before finding the methods that work well for their growing companies.

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Rob Summers October 18, 2012 Mobile Marketing